WHSmith in Beccles, England Open now

Reviews about WHSmith

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  2017-09-17, by Amie Evans
  In regards to the post office in this place the word jobs worth is putting it ever so politely. First I was miss informed about what is and what isn't allowed to be sent, secondly they charge more than the one stop post office in Worlingham and third of all the service in its self if something of joke! On all four occasion I have been here to send a parcel ( ebay ) there has been an issue. Not one person seems to know how to do the job and no one seems to know the meaning of customer service, the miss information impacted to the point I had to unwrap my parcel take my contents out to have been told what I had in there originally was correct in the first place I then had to buy another box to wrap my parcel in more tape and re wrote address etc and on another occasion I was told I had to open my parcel once again and split the contents because your only allowed a certain ammounot of a specific item in a box well hold on a the list in the booked states I could have had more than what I had in there any way! To add to insult they wanted to charge more meaning what I would have earned from eBay doubled in the cost because I had to yet again get another box and more tape! Avoid this place at all costs it's worth going that little further out to Worlingham one stop purely for the quick service lovely people who work there and at CHEAPER prices!